Frequently Asked Questions
Everything you need to know about your REEF® experience.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental U.S. Express shipping options are available at checkout for faster delivery.
What is your return and exchange policy?
We offer free returns and exchanges within 30 days of purchase, provided the items are in their original, unworn condition with tags attached.
Are REEF® sandals water-friendly?
Many of our styles are specifically designed with water-friendly synthetic straps and EVA footbeds. Please check the individual product descriptions for specific water-resistance details.
How do I find the right size for me?
We recommend consulting our Size Guide located on each product page. If you are between sizes, we generally suggest sizing up for the most comfortable fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment payments through Afterpay.
How can I track my shipment?
Once your order ships, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress.